Portfolio
Portfolio
Embedded Files
Recent projects
Recent projects
MerciGest user guide
MerciGest user guide
I created a comprehensive user guide for an open-source inventory management software. It is structured using topic-based authoring to help clients easily use the software.
Tools used: Adobe FrameMaker, Adobe Acrobat, Snagit
Industries: Software, Technical Communication
WealthSimple style guide
WealthSimple style guide
I drafted a style guide for Wealthsimple's online help centre. It maps the organization's editorial voice, grammar mechanics, and formatting conventions, enabling consistency and scalability across various design projects.
Tools used: Adobe InDesign, Adobe Acrobat, Microsoft Word, Confluence, Jira, ProWriting Aid, Snagit
Industries: Fintech, Software, Technical Communication, Editorial
"Prabhjot's academic accomplishments are rivaled only by his personal and professional strengths. His collaborative, analytical, and time management skills are beyond his years, and he is well-loved by his peers."
"Prabhjot's academic accomplishments are rivaled only by his personal and professional strengths. His collaborative, analytical, and time management skills are beyond his years, and he is well-loved by his peers."
Grant Ferguson
Head of Export Sales at Chantler Packages.
The Criterion Collection help centre
The Criterion Collection help centre
I created an online help centre for a boutique physical media retailer. The help centre employs UX design and microcopy principles to assist clients in addressing gaps and meeting their needs.
Tools used: Visual Studio Code, HTML, CSS, JavaScript, Figma, Miro, Canva, Snagit
Industries: Technical Communication, E-commerce, UX design
Remember The Milk knowledge base
Remember The Milk knowledge base
I created a multichannel Knowledge base for a task management application. PDF and HTML outputs used variables, snippets, and conditional text to improve usability and scalability.
Tools used: MadCap Flare, Canva, Flare Online, Confluence, Snagit
Industries: Technical Communication, Software, UX design, Online User Assistance, Content Reuse
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Let's talk about your project
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